How is Potts Funeral Chapel different?
At Potts Funeral Chapel we offer unrivaled continuity of care, from advance planning, to at-need arrangements, to bereavement counseling. We attempt to provide all options to assure the most personalized service possible.
We're most concerned with how we provide those services. Our counselors are trained and expected to do what is in the best interest of the family being served, never to follow "must" guidelines or selling strategies. Where do I go to start making my advance funeral plans? Basically, wherever you feel most comfortable.
You can make an appointment to meet with a Potts funeral director in the privacy and comfort of your own home, or at our Independence location.
A death forces you to deal with a world of details you may know little about and at a time when you are most vulnerable. Since you must depend in large part on guidance from a funeral home, it's important that you have confidence that these advisors are open, honest, and have your best interests at heart when helping you plan a funeral.
If you desire a religious service, your funeral director can make arrangements for you with a local clergyman from a denomination with which your family has had some past association.
Or if a more intimate or informal approach is preferred, a family member might offer a few simple words. A good friend could read some poetry.
You could even plan a music-only service with no speaker. Any of these can be appropriate, as long as the form of service you select will be meaningful to your family.
Viewing is an important time because it reinforces the reality of death. It may not be easy to do, but that is okay. Viewing allows family and friends to see that their loved one is at rest and free from pain and discomfort. It gives us a peaceful memory to cherish.
Sending flowers to a funeral service is a way of showing that you care, and are thinking about a family in their time of loss. Flowers add beauty to the service and soften the memory of the event in the family's mind. Traditionally, they symbolize the cycle of all life and help us understand that death is a normal part of our existence on earth. So even though many may request memorial contributions to a charity instead, flowers are still valid, appropriate and thoughtful ways to express your sympathies.
Embalming is important for maintaining the health and safety of the public and the funeral home staff. This procedure ensures the preservation of the body from the time of death until disposition and it allows us to create an acceptable physical appearance of the deceased for the visitation time. Certain regulations also exists that make embalming necessary if the body is to be conveyed by public transportation.
The services offered by funeral homes should be always aim to relieve as much of the stress and hardship associated with planning such affairs from the family. Potts did just that.
My family has always done business with Potts Funeral Home. They have always been incredibly professional, accommodating to our needs, and kind. Their quality of work is always outstanding. They've always taken the time to answer all of our questions and make us feel comfortable every step of the way in saying goodbye to our loved ones.
John Keath has been absolutely amazing in helping with our dad's, brother's, and, most recently, our mom's passing. With my mom, especially, he went above and beyond to make certain that all of her final requests were honored. Mr. and Mrs. Strecker were incredibly kind and comforting during this whole process as well, and they even helped look after my little girls while I was focused on my mom's final wishes. All three of these individuals are so compassionate, which is essential when dealing with those who are grieving a loss. I couldn't imagine entrusting a loved one to anyone but the people at Potts Funeral Home. Thank you for making one of the hardest days of our lives both bearable and memorable for us.
It was a perfect service, in our opinion! Please keep doing what you are doing--your efforts to accommodate grieving families and your show of compassion are amazing! Again, thank you SO MUCH for helping us make her celebration of life so special!
In our time of need, the staff and services were kind and accommodating for all of our needs.